Your local agency

Carers at Home is a local agency specialising in providing care in West Surrey. We provide assistance to people allowing them to remain living at home. Clients are given the extra help they need in maintaining their everyday life.

Our experienced and well trained staff offer care and companionship which allows people to live a normal and happy life in the comfort of their own home.

Carers at Home services promote independence. It’s at home where quality of life is enhanced without the stress of interrupting routines and changes in daily habits. Companionship is as important as health care when it enables clients to remain independent.

What we offer

The most common services we provide for clients include help with getting up and/or going to bed, washing, bathing/showering, meal preparation and diet monitoring. For many clients we will prompt or administer their prescribed medication.

Other non-medical services include; light housework, cooking, laundry, shopping and errands. It’s often the little things in life that some of our clients miss and need the most however.

Companionship and human interaction are among our most important duties. Just chatting or reading to a client helps them not to feel isolated from everything that’s going on around them.

Who we care for

Carers at Home provides care and support services to seniors, people with disabilities or special needs, people coping at home after hospitalisation or illness, or anyone requiring help in the home.

Services can be arranged for a few hours a week or everyday, sometimes four times a day. Short term respite relief or longer term care is available seven days a week, including public holidays.

Keeping in touch

Many relatives use Carers at Home to keep in touch with elderly family, especially when they are overseas or living far away and unable to visit regularly.

The comfort of knowing our care workers are visiting regularly, assisting with activities of daily living and companionship eliminates that worry.

Independently rated

In 2010, after only 3 years from when we started our company, Carers at Home received a “3 star excellent rating” from the Care Quality Commission.

CQC is the Government agency which regulates care provided by the NHS, local authorities, private companies and voluntary organisations. “3 star excellent” is the highest rating achievable.

Award winning

Lilly and I are delighted to have been awarded the prestigious award of Surrey Care Association’s ‘Care Provider of the Year’.

Lilly has won Surrey Care Association’s ‘Manager of the Year’ award and Ellen their ‘Beyond the Call of Duty’ award.

We thank all our clients and other stake holders (such as CQC, Social Services and District Nurses) whose kind words helped us to win them.

Richard Williams (Director)

What our clients say

Son:- wrote after Dad passed away saying “Thank you so much for all that you did for my Dad. He was always so pleased to be looked after by you. He looked forward to his visits, even though he often did not want to get out of bed. He thought very highly of you all, as I do. With your help he was able to spend most of the final days of his life in his home. This was his wish and I was extremely grateful for all of your help to enable this. Thank you. Thank you to all of you”.

Social Services worker:- said  “You are very popular, everyone has heard about you and wants to come to you”.

Click here to read all the testimonials we have received since we started back in 2007 (we are very proud of them).